Managing support tickets

How to create a support ticket
There are two ways to create a support ticket - by email or by logging a ticket through your web browser. To log a ticket by email: Send an ...
Tue, 15 Jul, 2014 at 10:05 AM
Checking the status of existing tickets
You can always go back and review old tickets, or check the status of active tickets.   Just visit the following page to do so: http:...
Tue, 15 Jul, 2014 at 10:04 AM
Best practices in asking for support
Best Practices in Asking for Support _______________________________________________________________________________________________ Introduc...
Mon, 22 Aug, 2016 at 1:38 PM